SACE Board of South Australia
5000 - ADELAIDE
Long Term Contract
Open to Everyone
Australian Certificate of Education Board (SACE Board) of South
Australia’s primary role is the provision of the South
Australian Certificate of Education (SACE) to government,
non-government and international schools.
purpose is to “shape education so that students
thrive” which is achieved through working
closely with our stakeholders to inspire, innovate and create the
best outcomes for students and their communities so that SACE
Graduates are capable to construct their own futures
to contribute to a sustainable and socially just
The IMPACT you will drive at the SACE
Technical Services Officer is responsible for the ongoing support
of the SACE Board and end user compute (EUC) environment, desktop
fleet, providing L2 and L3 technical support for SACE Board staff
and L2 support to the Electronic Examination program team and
schools IT staff.
What you will BRING
interpersonal and communication skills of a high standard to
build positive client and stakeholder relationships with a
focus on service delivery.
- Demonstrated ability
to work independently and collaboratively within and across
teams to achieve agreed outcomes.
- Demonstrated skills
in planning and negotiating and the ability to determine
priorities with limited direction whilst attending to a variety
of tasks with varying urgency and complexity.
- Demonstrated ability
to assist and support level 1 service desk team
- Experience in
managing and supporting a corporate EUC environments, Microsoft
O365 tenancies and applications and local area networks, both
wired and wireless.
- Extensive experience
in supporting end users with end user compute desktop and local
area network issues and support calls.
- Experience in
supporting the deployment of EUC, desktop and O365
- Experience in SOE
management and software deployment and packaging.
understanding of the present economic, industrial, legal,
social and cultural environments within South Australia and
their impact upon the provision of government education,
training, employment and administration.
- Windows PowerShell
or other scripting knowledge
- Knowledge in
deploying and supporting locked down browser environments
providing secure access to web applications and
appropriate tertiary qualification in Information Technology or
equivalent qualifications or experience
- Intrastate travel to
regional and remote locations / interstate travel may be
- Annual performance
agreement for the achievement of specific service or program
out-of-hours work may be required.
incumbent works under the SACE Board of South Australia Act
intense time of activity within the SACE Board of South
Australia occurs between October and December. For some roles,
the incumbent would not normally be able to take planned leave
during this period.
- Appointment is
subject to a satisfactory Working with Children Check obtained
through the Screening Unit, Department of Human
What we can OFFER
- Working in an
organisation that is vibrant, innovative and passionate about
supportive and dynamic team environment that values the work
that you do.
development in accordance with the SACE Board, Learning and
- Salary sacrifice
$76,750 per annum (ASO4)
This is a
contract/term vacancy for up to 3 years.
Thompson, Head of ICT, email Simon.Thompson@sa.gov.au or telephone
(08) 8115 4808
APPLYING with Us
applications must be submitted online.
A copy of
the role description, Pre-Employment Declaration form and
information on how to apply for positions at the SACE Board are
assistance with any technical issues contact the helpdesk on
1300 733 056 or firstname.lastname@example.org
01/07/2022 09:30 AM
- Applying for Roles in the SACE Board.pdf
- Role Description - Technical Services Officer ASO4.pdf
- SACE Board Capability Framework 2021-2023 (ASO3-5).pdf
- Pre-employment Declaration.pdf
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.