TAFE SA
Job reference: 831102
Location: - VARIOUS -
Job status: Casual
Eligibility: Open to Everyone

• Casual pool
• ASO2 salary range $30.01 - $32.28 per hour + super
• Vacancies at all TAFESA campuses
• View: Role Description

The Opportunity

The Support Officer is responsible for the provision of a wide range of administrative duties, which support the delivery of high-quality education programs. In performing these duties, the Support Officer may, on a day-to-day basis, support the work of TAFE SA teams and will liaise with a diverse range of key stakeholders. In all cases the Support Officer is expected to work as part of a larger Administrative Services team to ensure a high standard of customer service is provided to internal and external customers at all times.

What We’re Looking For

• Relevant experience in providing high quality student/customer centric service in a front-line environment.
• Relevant experience in resolving customer queries and escalating where necessary, creating solutions and achieving outcomes for the customer in line with business processes.
• Ability to prioritise and manage fluctuating workloads, in a high-volume, deadline-driven customer service environment to achieve team objectives.
• Ability to work sensitively and effectively with a diverse customer and student cohort, including people with disabilities and from diverse cultural and linguistic backgrounds.

What You Need to Know

A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment.

Please refer to the Role Description for all Special Conditions.

Why TAFE SA?

TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping job-ready students and creating life-changing opportunities. More than a job, make real impact! GO GET IT!

Perks & Benefits

Life at TAFE SA comes with perks you’ll love:

• Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations
• Purchase Annual Leave
• Salary Sacrifice / Salary Packaging options
• Employee Assistance Program (EAP)
• Health & Wellbeing Program
• Flexible work arrangements that support work-life balance conditions
• Inclusive, diverse and collaborative culture
• Career development and progression
• Ongoing professional development opportunities

Ready to Shape the Future?

Click ‘Apply’, we’re excited to hear from you! Share your resume and a cover letter that briefly outlines how you meet the selection criteria (1 page).

All applications must be submitted online.

For enquiries, please contact Justin Neave – Workforce Optimisation Lead via email at justin.neave@tafesa.edu.au

Inclusion and Flexibility Statement

Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know!

Empower. Impact. Reconcile. Discover our Innovate Reconciliation Action Plan

Want to know more about TAFE SA? Follow Us On

LinkedIn: TAFE SA | LinkedIn

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Instagram: TAFE SA | Instagram

YouTube: TAFE SA | YouTube

Website: TAFE SA | Website

Applications close: 01/09/2026 11:45 PM

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.