Department of Treasury and Finance
Job reference: 665674
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone

At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.

We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.

Super SA is a branch within the Department of Treasury and Finance. Super SA is a superannuation fund provider who, for 120 years has been helping South Australian government employees secure their financial future.

We’re dedicated to championing the financial well-being of South Australians and passionate about helping members to live their best life in retirement. Our long-term success is largely due to the talent and expertise of our people. We strive to create an environment that is supportive, safe and secure. Our work culture is positive and inclusive, so that our people benefit from a rewarding and enjoyable work experience.

About the opportunity:

The Superannuation Administrator, Member Operations role has extensive contact with internal and external customers. This role is responsible for maintenance of financial data, accurate and timely administrative services across various superannuation schemes and products for members and stakeholders.

In this role, you will:

• Provide timely and efficient administration of accounts, including establishment of new member accounts, payment of benefits and the processing of contributions and investment switches for investors in an accumulation superannuation scheme, account-based pension and recipients of a defined benefit and/or income protection pension.
• Proactively resolve issues, either in writing or by telephone, regarding existing accounts with both agency staff, and members in a professional and courteous manner.
• Develop high quality solutions and accurate outcomes for customers in a timely manner to build positive customer relationships.
• Ensure the accurate delivery of customer service standards and response times, while liaising with a variety of stakeholders, including other government agencies, private industries and the public.

About you

You will be highly organised and have exceptional customer service skills. You will be able to work within a team and independently.

To be successful, you must address the selection criteria below in a cover letter:

• High level of attention to detail with exceptional interpersonal skills verbally, in written communication and face to face.
• Ability to work on multiple tasks at once and prioritise those tasks to meet deadlines, in a fast-paced environment.
• Ability to work autonomously and as part of a team.
• Ability to handle difficult situations in a calm, positive and objective manner.
• Analytical and problem-solving skills and the ability to proactively develop and implement solutions.

 What we offer

• Flexible working options
• Salary packaging options
• Discounted gym membership
• Supportive career development opportunities
• Employee Assistance Program for you and your family
• Be Well Program

 Pool Recruitment Process

The Superannuation Administrator temporary pool will remain active for 12 months and you can apply at any time during this period.

We have opportunities to join our team throughout the year and your application will remain in the pool and will be considered for the next available recruitment intake.

Applicants who have not been contacted within 3 months of applying or have been unsuccessful at interview need not reapply.

Remuneration

ASO3 – $67,589 min - $72,033 max per annum, plus superannuation

For a confidential discussion about the role please contact:

Susan Taylor
Team Leader, Member Operations
Email: SuperJobs@sa.gov.au

Application Instructions:

To be considered, all applications must be submitted online via I Work for SA by clicking Apply and following the instructions.

Applicants are required to submit a Curriculum Vitae and covering letter (no more than two pages), addressing the abilities and experience listed in the selection criteria to demonstrate their suitability. Applicants are to include the name and contact number of two referees.

The Pre-Employment Declaration must be completed and submitted with your application.

Recommended applicants are subject to satisfactory criminal history check in accordance with the DTF Pre-Employment Screening Policy and Procedure and every three years thereafter.

The Department of Treasury and Finance is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. If you have any support or access requirements, we encourage you to advise us if invited to interview.

Applications close: 12/04/2026 11:45 PM

Attachments:
- Pre-Employment-Declaration_240522.pdf
- Role Statement - ASO3 Superannuation Administrator (Member Operations).pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.