Client Services Officer
Attorney-General's Department
Job reference: 844645 Location: 5000 - ADELAIDE Job status: Long Term Contract Eligibility: Open to Everyone Classification: ASO2 Are you looking to start or develop your career in customer service within the South Australian Public Sector? We are seeking motivated and reliable individuals to join Occupational Licensing as an ASO2 Client Services Officer. This role provides an opportunity to contribute to the delivery of licensing and regulatory services that support public safety and professional standards across South Australia. As a Client Services Officer in Occupational Licensing, you will play an important role in delivering friendly, professional and reliable service to members of the public, licence holders and industry stakeholders. Acting as a key point of contact, you will help people navigate licensing processes while ensuring enquiries and applications are handled accurately and efficiently. This role offers variety, strong team support and the opportunity to build valuable experience within a respected public sector environment, that makes a real difference to the South Australian community. Key Responsibilities:
Application Instructions As part of your application, you will be requested to complete 3 shortlisting questions designed to assess your initial suitability for the role and replaces the need for a cover letter. We recommend you provide a detailed example from your experience which best demonstrates your abilities against the question asked. Your example should be more than one sentence and detail the situation you were in, the task you had to undertake, what action you took and what result you achieved. About the Business The Attorney‑General’s Department (AGD) is a key portfolio within the South Australian Government, employing more than 1,900 staff. AGD delivers high‑level legal services and advice to Ministers and government agencies, provides specialist policy support, oversees regulation and compliance functions, and delivers essential services directly to the community. Consumer and Business Services (CBS) is a division of the Attorney-General’s Department and is responsible for protecting consumers, supporting and regulating businesses and recording significant life events for South Australians. CBS is customer focused and flexible in its activities, providing accessible information and services. For more information, visit the Attorney-General’s Department and or Consumer and Business Services website. Special Conditions for Employment Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.
Additional Notes You will be prompted to attach your Curriculum Vitae (CV) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specification. For further information about this exciting opportunity that is not covered by this website please contact Matthew Pistola, Team Leader, Licensing, Consumer Business Services on 7424 6529 or matthew.pistola@sa.gov.au Click Apply and follow the prompts to submit your application. The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment. Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply. The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/. Applications close: 04/06/2026 11:30 PM Attachments: - ASO2 Client Services Officer Job and person specification_2026.pdf - Job Application Pack - 2026.pdf Flexibility Statement
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