Department for Child Protection
Job reference: 841358
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone

Role Status: Full-time term vacancy available until 25 June 2027
Remuneration: CPW2 ($64,170 - $67,154) plus 12% superannuation

The Department for Child Protection is seeking a Support Worker in our Adelaide CBD office. This role assists Social Workers in delivering efficient client service and requires the ability to build strong working relationships. The purpose of the role is to maintain and enhance positive relationships between children and their families, through a client-focused, hands-on approach.

In this role, you will:

• Organise meetings and travel arrangements conducive to safe, supervised family interactions
• Facilitate suitable events and activities for children and young people to encourage productive relationships
• Promote cooperative behaviour by observing and responding to challenging behaviours, as well as implementing strategies to mediate conflict
• Ensure relevant information is recorded and reported
• Engage in practices that support a culturally competent workplace, to better establish relationships and improve services.

To be successful:
You will demonstrate the ability to maintain strong working relationships with people in government agencies, non-government organisations and the wider community. You possess active listening skills and are able to communicate effectively, both verbally and in writing. In addition to delivering clear communication, a collaborative mindset will set you apart.

You will bring experience in relating positively with vulnerable children and young people to understand current issues and achieve quality outcomes. You are comfortable engaging with children, families and professionals, including situations where people may be distressed or require additional support. You understand the importance of respectful, culturally aware practice and client-focused service delivery.

You will bring knowledge of child development, positive parenting approaches and an understanding of the factors that can impact family relationships. You can assess situations, gather information and take practical steps to resolve issues or refer matters appropriately. You will do this while being able to effectively prioritise hands-on duties with other reporting tasks and responsibilities.

If you're driven by collaboration and providing quality client service, we encourage you to apply.

Why You’ll Love It Here - DCP Benefits That Matter:
We know a great career is about more than the work you do, it’s also about feeling supported, valued, and able to thrive. At DCP, you’ll enjoy:

• A collaborative team environment – work alongside people who are committed to best practice and making a meaningful impact
• Flexible work options – tailored arrangements to help you balance work and life
• Recognition and growth – we celebrate your achievements and open doors to development across DCP
• Generous leave – including leave loading to help you rest and recharge
• Paid parental and partner leave – additional paid time to support you and your growing family when it matters most
• Health and fitness perks – discounted Fitness Passport memberships and free flu vaccinations
• Wellbeing support – confidential Employee Assistance Program services for you and your family.

Special Conditions:

Essential: A current Australian driver’s licence (P2 or above) and a willingness to drive is essential.

For a successful application you will need to respond to all points listed under the your capabilities section of the attached role description. Please also note any special conditions that may be listed.

Enquiries: Lee Mattner - Supervisor, Country Case Management on 0438 963 716 or email: lee.mattner@sa.gov.au.

Our workplace reflects the diverse communities we serve, and we welcome applications from people of all backgrounds, experiences, and abilities. This includes women, Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and those from culturally diverse backgrounds. We are committed to fostering an inclusive, safe, and respectful workplace where everyone feels supported.

To apply for this role, please click on the apply button to be redirected to the DCP Career Portal.

Applications close: 28/04/2026 11:00 PM

Attachments:
- DCP Job Application Guide.pdf
- Role Description - Support Worker DCP Offices - CPW2 .pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.