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CLAIMS MANAGER
Department of Human Services
Job reference: 844010
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone

Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.

About the Business

Workforce Development and Integrity

The Workforce Development and Integrity Division plays a critical role in building our capable, inclusive, and high-performing workforce and by extension, supporting the delivery of safe, trusted services for the South Australian community. The division provides internal strategic and operational workforce services, whilst also contributing to the boarder public safety and integrity through the provision of screening services.

Role Highlights
  • Contribute to the health and wellbeing of our employees
  • Flexible working arrangements that support a healthy work-life balance including hybrid working from home options
  • A work environment that supports holistic approach to safety, health, wellbeing
Role Details

An exciting opportunity is available for an experienced and motivated Claims Manager to make a meaningful impact by delivering high-quality injury management services that support a safe, healthy and sustainable work environment. In this role, you will be responsible for the effective management of complex workers compensation claims, ensuring compliance with the Return to Work Act 2014, departmental policies, and self-insurance performance standards. You will work proactively with injured workers, healthcare providers and internal stakeholders to support recovery and achieve safe and sustainable return-to-work outcomes.

Special Conditions

National Police Check required.

Classification

ASO6 - Administrative Services Officer

Salary Range

$102,171-$108,071

Duration

Ongoing

Enquiries to

Kylie Raab
Phone: 0423 974 071
Email: kylie.raab@sa.gov.au

Diversity and Inclusion

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at dhsrecruitment@sa.gov.au and a member of the team will get back to you.

The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.


Applications close: 18/05/2026 11:30 PM

Attachments:
- Role Description - Claims Manager - AS06.pdf


Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.