South Australian Country Fire Service
Job reference: 847078
Location: 5035 - KESWICK
Job status: Long Term Contract
Eligibility: Open to Everyone

Primary Purpose of Role:

• Provide strategic leadership and expert advice to drive volunteer recruitment, onboarding and retention initiatives and programs across the CFS, ensuring alignment with organisational priorities, contemporary best practice and evidence‑based volunteer management principles.
• Lead the design, development and implementation of agency‑wide strategies and programs to grow and strengthen volunteer capability, capacity, sustainability and workforce diversity across operational, youth, cadet and support volunteering streams.
• Identify service‑wide capability gaps, analyse complex workforce challenges and develop strategies and innovative solutions to resolve shortfalls.
• Influence and support executive and senior leaders through the provision of high‑level policy, program and strategic advice that informs decision‑making and contributes to long‑term organisational performance and reform outcomes.
• Establish and sustain collaborative partnerships with internal leaders, volunteers, SAFECOM, other emergency services agencies and external partners to coordinate and integrate recruitment and retention initiatives.
• Provide functional leadership and mentoring to Regional Volunteer Officers and key contributors, building organisational capability through mentoring, collaboration and the consistent application of best practice volunteer management approaches.
• Lead the monitoring, evaluation and continuous improvement of recruitment and onboarding programs using qualitative and quantitative evidence to ensure effectiveness, accountability and alignment with organisational objectives.
• Undertake an emergency support or incident management role, via a defined ‘operational’ on-call roster, with the potential to be re-called under emergency situations, to enable the provision of emergency service activities by CFS to the community. Whilst undertaking such operational roles, personnel will be required to work in emergency situations, which may include day, afternoon, night, or extended shifts.

Remuneration:

ASO7 - $112,163 - $121,246

Enquiries:

Chris Howie ASM 

M 0427 966 864 E Chris.Howie@eso.sa.gov.au

Application Instructions:

Applicants are required to address the criteria outlined in the Application Guidelines document.

Applications must be submitted online.

The South Australian Country Fire Service is an equal opportunity employer committed to providing a working environment that embraces and values diversity, inclusion and supports a culture of safety and respect.
We welcome and encourage applications from diverse community groups to help us build a workforce that reflects the communities we serve.

Applications close: 18/06/2026 11:45 PM

Attachments:
- Application Guidelines - Manager Volunteer Recruitment and Retention.pdf
- Pre-Employment-Declaration_240522.pdf
- SA CFS Volunteer Recruitment and Retention Manager - Final May 2026.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.