Principal Advisor - Triage
Attorney-General's Department
Job reference: 852603 Location: 5000 - ADELAIDE Job status: Short Term Contract Eligibility: Open to Everyone Classification: ASO6 About the Opportunity The Principal Advisor Triage is responsible for facilitating the timely, appropriate and efficient triaging of all reported complaints or notifiable incidents received to determine appropriate responses by SafeWork SA. Where a reported complaint or notifiable incident requires escalation to an industry team for response, the Principal Advisor Triage will ensure the relevant Team Leader is notified in accordance with established triaging procedures. Not all complaints and incident notifications received by SafeWork SA are assessed as requiring an investigation or assessment response by an inspector. Other responses include referring the matter to other more appropriate authorities, writing to the relevant duty holder to advise them of the complaint received and requesting that they review the relevant parts of their safety management system (an administrative response), or taking no further action. Triaging involves gaining sufficient information to make an informed decision on appropriate response. The Principal Advisor Triage will contribute to the management of SafeWork SA’s service delivery by providing management and leadership mentoring to team members. About the Business SafeWork SA is a business unit within Attorney-General’s
Department and is responsible for providing work, health and
safety, public safety, and state-based industrial relations
services across South Australia. As a regulator, our Investigators
and Inspectors ensure work, health and safety, and public safety
standards are met, and appropriate action is taken when breaches of
laws are detected. We also help people better understand their work
health and safety responsibilities.
For more information about the Attorney-General’s Department and SafeWork SA, please visit https://www.agd.sa.gov.au/ and www.safework.sa.gov.au What the Attorney-General’s Department offers you The South Australian Public Sector offers a range of flexible working options including working from home, Time Off in Lieu and the option to purchase additional leave for approved eligible employees. The Attorney-General’s Department is committed to developing those employees looking to increase their knowledge and skills through our twice-yearly Performance and Development Plans. Development opportunities include structured training, on-the-job learning, and intra- and inter-department employment opportunities. Our employee wellbeing offering considers role, environment, relationships at work and self. We offer a range of resources to support our employees’ wellbeing including EAP, Mental Health First Aid Officers, Mental Health Awareness Training for Managers and the ORANGES Wellbeing and Resilience program. We review our wellbeing offering regularly based on the results of our annual wellbeing survey. Special Conditions for Employment Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.
Additional Notes You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications. For further information about this exciting opportunity that is not covered by this website please contact Sylvia Uglesic, Manager, Education, SafeWork SA on 0434 075 182 or Sylvia.Uglesic@sa.gov.au Click Apply and follow the prompts to submit your application. The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment. Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply. The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/. Applications close: 07/08/2026 11:30 PM Attachments: - Job Application Pack.pdf - WEBS - Education - Principal Advisor Triage - J&P - ASO6.pdf Flexibility Statement
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