Department of State Development
Job reference: 843214
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone
About us:
The Department of State Development is the South Australian
Government’s lead economic development agency.
Our mission is to drive sustainable economic growth in South
Australia by increasing industrial and workforce capability,
capacity, collaboration and resilience. We take pride in hiring the
right people for the right jobs and offer an attractive, flexible
workplace.
For more information about our agency, please visit:
Department of State Development |
statedevelopment.sa.gov.au
About the role:
The Business Support Officer provides quality support services
through the effective and efficient management of ministerial
correspondence; while maintaining the integrity of the office’s
records management system which includes accurate and accessible
records of incoming correspondence, actions and responses. The role
provides administrative, clerical and reception services that
support and contribute to the effective operation of the Minister’s
office.
As a Business Support Officer, you will:
- Hardcopy and electronic correspondence is efficiently and
effectively managed through the provision of records management
services, including the receipt, capture, workflow, monitoring,
reporting, and batching using an electronic document records
management system (EDRMS).
- Ensure provision of any associated relevant
documentation/previous correspondence is included for all
correspondence work flowed for action.
- Effective working relationships are developed and
maintained to support the working relationship between the
Office, Office of the Premier and other ministerial offices,
and Commonwealth and State Government departments.
- Reception service is maintained for phone calls and
visitors to the office, ensuring that protocols are adhered to,
so callers and guests receive a professional, friendly and
high-quality customer service experience.
- Official records within the Office of the Minister are
managed in accordance with relevant legislation, policies and
procedures, including the sentencing and archiving of official
records under the authority of General Disposal Schedule
18.
- Successful completion of any projects/tasks assigned by
either the Senior Business Support Officer or the Office
Manager.
Key Competencies:
To apply and succeed in the role, you will have:
- Well-developed organisational skills, including the proven
ability to manage high volumes of work, determine priorities to
meet strict timelines, flexibility, ability and aptitude to
work effectively as a team member, exercise initiative to
implement and improve processes and outcomes
- Ability to present verbal and written information in a
clear and concise manner
- Ability to maintain confidential and sensitive information
with integrity and in a professional manner
- An understanding of the role of the Premier, Ministers,
Parliament, and Government Agencies
Remuneration: Competitive salary of ASO3 p.a.
plus superannuation
Benefits:
Bringing your talent to the Department of State Development will
see you rewarded with a wide variety of benefits such as:
- A variety of leave arrangements
- Work-life balance with a flexible hybrid work
arrangement
- Access to great customised training and career development
opportunities
Qualifications:
Essential: Nil
Desirable:
- Experience in an administrative/correspondence role within
a Ministerial or Chief Executive Office, or within the office
of a Member of Parliament
- Experience in the use of computer packages including word
processing packages, databases and records management systems
and the use of Microsoft suite of products – ie Office 365
- Knowledge of Parliamentary, Cabinet and Executive Council
processes, and Legislation proceedings.
Special Conditions:
- The role will be offered full-time (1.0 FTE) for up to 2
years
- Satisfactory Department of Human Services Criminal History
Check or National Police Check (NPC) is required prior to
commence
Enquiries:
For confidential enquiries / further information about the role,
please contact Nicole Morphett, Manager – Office of the Hon Chris
Picton MP via Nicole.Morphett@sa.gov.au or
08 7117 6904
How to Apply:
All applications must be submitted through the I Work For SA
website.
Applicants are required to submit the following:
- Cover letter demonstrating the suitability for the role by
addressing the key competencies (2 pages max)
- Curriculum Vitae (4 pages max)
- Prepare 3 referees (at least one should be current or
recent line manager), to be provided on request
- Pre-employment Declaration Form – find the attachment on
the job advert
Applications close: 10/05/2026 11:00 PM
Attachments:-
DSD Role Description - ASO3 Business Support Officer April 2026.pdf
-
Pre-Employment-Declaration_240522.pdf
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.