Department for Environment and Water
Job reference: 832818
Location: 5000 - ADELAIDE
Job status: Short Term Contract
Eligibility: Open to Everyone

About the Role:

Be the first point of contact at our Customer Service Centre, delivering exceptional customer service and providing vital administrative support to keep operations running smoothly. The role is responsible for delivering a high standard of customer service and providing administrative support that assists in the effective and efficient operations of the centre. Contribute to customer service projects and collaborate with regional teams to improve visitor experience. Gain experience in administration, financial transactions, and stakeholder engagement within a dynamic team. 

What can we offer you!

• Working in an organisation that is contributing to significant environmental outcomes in the great state of South Australia!
• Be part of a fun, collaborative and supportive team.
• Free entry into DEW managed Parks in South Australia.
• Salary Sacrifice Benefits.
• Access to our Employee Assistance Program (EAP).
• Meaningful and rewarding career.

Contract: 
We are recruiting two positions of the same role.
One position is fixed-term until 3 April 2026 
One position is fixed-term until 30 April 2026 

Special Conditions:

• May be required to participate in responses to state emergencies or associated duties.
• You must be an Australian citizen, permanent resident, or provide evidence that you hold a valid working visa that allows you to work in Australia.
• Prior to being employed, the successful applicant will be required to obtain a National Police Check.
• May be required to undertake intra or interstate travel, occasional overnight absences, and work outside of the normal hours of work.

Remuneration: 
ASO3 $67,589 min - $72,033 max p.a.

Enquiries to:
Lydia George, Customer Services Coordinator 
lydia.george@sa.gov.au
PH: (08) 8429 9643

Application Instructions:
Applications are to be submitted online through I WORK FOR SA.

Applicants are to submit a pre-employment declaration, current CV and letter of application (max. 3 pages) addressing the Essential and Desirable Criteria (including qualifications) as outlined in the Role Description.

The Department for Environment and Water is committed to building a diverse and inclusive workplace. We encourage applications from people with diverse backgrounds including all ages and gender identities, Aboriginal and Torres Strait Islander, people with disability, culturally and linguistically diverse and LGBTIQA+.

Applications close: 12/02/2026 11:00 PM

Attachments:
- Pre-Employment-Declaration_240522.pdf
- RD ASO3 Customer Services Officer P62100 M20413 P58454.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.