Department of Human Services
Job reference: 846995
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone

Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.

Digital, Data and Technology

Our Digital, Data and Technology team is responsible for enabling the department to deliver its services through the provision and governance of information management, systems, data and technology. Their goal is to provide our workforce with the tools they need to do their jobs effectively, while making it simpler for the community to access the information they need.

• Exciting opportunity to work within the SA Government Public Sector
• Flexible working arrangements available
• Vibrant, committed and supportive team

The Software Developer is a role within Digital, Data and Technology responsible for:
• collaborating with internal and external stakeholders to analyse business requirements and design, configure, develop, test and implement Salesforce solutions aligned with departmental priorities and service delivery outcomes
• exercising technical responsibility across all stages of the software development lifecycle, including planning, design, build, testing, deployment, documentation and ongoing support
• preparing project, quality and technical documentation, and provide advice and guidance to project teams on development standards, solution design and best practice
• undertaking configuration, custom development and continuous improvement of Salesforce solutions to maintain platform performance, security, usability and reliability
• participating in the definition and application of architectural standards, ensuring solutions are developed in accordance with agreed enterprise architecture, security and governance requirements
• performing administrative functions including user account management, security configuration, permissions, workflows, approval processes and environment maintenance
• developing and support integrations with other departmental and third-party systems to enable efficient, secure and reliable data exchange
• developing and maintain Salesforce reports, dashboards and CRM Analytics (CRMA) assets to support operational insights, performance monitoring and informed decision making
• working collaboratively with Salesforce implementation partners and vendors to support project delivery, coordinate technical activities, review deliverables and ensure solutions meet business, technical and governance requirements
contributing to the design and implementation of Public Sector Solutions where required
• supporting ongoing platform optimization by conducting system reviews, troubleshooting issues, preparing for upgrades and evaluating new Salesforce capabilities, including emerging technologies such as Agentforce, where appropriate
working effectively within a collaborative team environment, while also taking initiative and operating with a high level of autonomy and accountability.

Incumbent must have
• proven experience in Salesforce administration, configuration and development, including user management, security configurations, permissions, workflows, approval processes and platform maintenance
• strong working knowledge of the Salesforce platform, including Apex, Visualforce, Lightning Web Components, SOQL, SOSL, Flows and Triggers, with the ability to design, build, test and support scalable solutions
• demonstrated experience delivering end-to-end releases and deployments, including version control, testing, quality assurance and release management within structured development environments
• experience in developing and supporting integrations between Salesforce and third party or enterprise systems using APIs, web services and data integration patterns
• experience working across both Salesforce Lightning and Salesforce Classic environments, including supporting, maintaining and enhancing solutions in Orgs that continue to operate in Classic
• exceptional organizational, analytical and problem-solving skills, with the ability to manage competing priorities and work effectively both independently and collaboratively.

National Police Check required.
Employment-related Screening Check required.
A tertiary qualification in Information Technology, Computer Science, Software Engineering, or a related discipline, with a focus on software development would be highly regarded.

ASO6 - Administrative Services Officer

$102,171-$108,071

Ongoing

Mim Aryanpad
Phone: 0416 127 641
Email: mim.aryanpad@sa.gov.au

Diversity and Inclusion

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at dhsrecruitment@sa.gov.au and a member of the team will get back to you.

The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.

Applications close: 17/06/2026 11:30 PM

Attachments:
- Role Description - Software Developer - ASO6.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.