Client Communication, Team Leader
SA Health
Job reference: 942923 Location: 5000 - HUTT STREET Job status: Ongoing Eligibility: Open to Everyone Central Adelaide Local Health Network Statewide – BreastScreen SA
About the role Join BreastScreen SA as the Team Leader, Client Communication and play a key role in supporting the delivery of South Australia's breast cancer screening program. Leading a dedicated team, you will coordinate day-to-day client communication activities, oversee workflows and resources, and ensure women receive timely, professional and compassionate service throughout their screening journey. This rewarding role combines people leadership, customer service and operational coordination. You will support staff development and training, drive continuous improvement initiatives, contribute to process development and help maintain high standards of service delivery, data quality and client care. Working closely with stakeholders across BreastScreen SA, you will help create a positive experience for clients while supporting an important public health service. About You You are a supportive and customer-focused leader who enjoys developing teams, improving processes and delivering high-quality services that make a difference. • Lead, coach and support staff to achieve service goals • Build positive client experiences through empathy and care • Manage workflows, priorities and competing deadlines • Use systems, data and problem solving to drive improvements • Deliver quality services with confidentiality and professionalism About us Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need. What we offer
Diversity and inclusion: Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Application Information:
Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position. Job ref: 942923 Enquiries to: Connie Korte, Coordinator Client Communication Phone: 74220901 E-mail: Connie.Korte@sa.gov.au Application Closing Date 11:55 pm Friday 10th July 2026 Attachments
Australian applicant guidelines International applicant guidelines Applications close: 10/07/2026 11:55 PM Flexibility Statement
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